Skip to main content
You are viewing content for . View content for other locations.

Data Security

Data security is of enormous importance to us, and we take vital steps to safeguard your customers’ information

Read the support articles

Level 1 PCI compliance

Our environment meets the highest industry standards and guidelines.

Level 1 PCI compliant

Braintree is a validated Level 1 PCI DSS compliant service provider.

Industry recognition

We're on Visa's Global Compliant Provider and Mastercard's SDP List

No prohibited data storage

We don't store raw magnetic stripe, card validation code, or PIN block data.

Data encryption via the Braintree Vault

Cardholder data is managed in the Braintree Vault, using multiple encryption keys with split knowledge and dual control. A data thief would not be able to make use of information stolen from a database without also having the key. This data store cannot be connected to via the internet. We also offer secure data data migration to the Braintree Vault.

Authentication and session management

We require users to authenticate every time they log into the Control Panel. Passwords are never stored directly in the database, and all API and Control Panel communication between merchants and Braintree is conducted using TLS (Transport Layer Security).

Activity monitoring and testing

We review and observe employee, customer, and vendor activity to guard against suspicious or unauthorized activities. We conduct automated vulnerability scans at least quarterly, and at least once a year we have extended penetration testing conducted by outside sources.

Report a security issue and we will respond within 24 hours.
Any other questions? Contact us.

Related videos

Payment Basics: PCI Compliance

Understanding PCI compliance is key to keeping your customers’ data safe. Here’s what you need to know.

Payment Basics: Secure Payments

Cyber crime and security breaches can make processing payments intimidating. Learn how you can protect your business and keep sensitive data secure.

Get started with data security

Learn more about data security

Explore different aspects of risk and security and see the ways Braintree helps you protect your customers.