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Policy Updates

This page informs merchants in advance of important changes to the Braintree services, the Payment Services Agreement, or other policies or agreements. This page displays policy updates with future effective dates. Go to "Past Policy Updates" for previous policy updates.

Updates to Merchant Declaration and Agreement for Singapore Entities

Effective date: 1/1/2017

We have made changes to Clause 10 (General Provision) of the First Data Merchant Solutions Merchant Processing Agreement that is annexed to the Merchant Declaration and Agreement. You can access the amended Merchant Declaration and Agreement here.

Updates to Merchant Declaration and Agreement for Malaysian Entities

Effective date: 1/1/2017

With effect from January 1, 2017, the Malaysian Merchant Declaration and Agreement, presently with First Data Merchant Solutions Private Limited, a Singapore company, will be assigned to First Data Merchant Solutions (Malaysia) SDN. BHD, a Malaysian company. We have amended the Merchant Declaration and Agreement to reflect the change in the contracting entity. We would also highlight changes to Clause 10 (General Provision) of the First Data Merchant Solutions Merchant Processing Agreement that is annexed to the Merchant Declaration and Agreement. You can access the amended Merchant Declaration and Agreement here.

Updates to Merchant Declaration and Agreement for Hong Kong Entities

Effective date: 1/1/2017

With effect from January 1, 2017, the Hong Kong Merchant Declaration and Agreement, presently with PayPal Pte Ltd and First Data Merchant Solutions Private Limited, both Singapore companies, will be assigned to PayPal Hong Kong Limited and First Data Merchant Solutions (Hong Kong) Private Limited, both Hong Kong companies.

We have amended the Merchant Declaration and Agreement to reflect the change in the contracting entities. We would also highlight changes to Clause 10 (General Provision) of the First Data Merchant Solutions Merchant Processing Agreement that is annexed to the Merchant Declaration and Agreement. You can access the amended Merchant Declaration and Agreement here.

Updates to Payment Services Agreement for Hong Kong Entities

Effective date: 11/1/2016

With effect from November 1, 2016, the Hong Kong Payment Services Agreement, presently with PayPal Pte Ltd, a Singapore company, will be assigned to PayPal Hong Kong Limited, a Hong Kong company.

We have amended the Payment Services Agreement to reflect the change in the contracting entity, and we would also highlight changes to Clause 5.1 (Credit Report Authorisation and Verification) and Clause 7 (Indemnification, Limitation of Liability, Disclaimer of Warranties). You can access the amended Payment Services Agreement here.

Updates to the PayPal Privacy Policy

Effective Date: 7/1/2015

We have updated the Privacy Policy to reflect how PayPay will share information with eBay after the two companies separate. We have also made changes unrelated to the separation. The new Privacy Policy can be accessed at https://www.braintreepayments.com/legal.

New Payment Services Agreement

Effective Dates: 18/05/2016 and 29/05/2016

The Braintree Payment Services Agreement will be amended. The changes are available here. The new agreement can be found under the heading "Updated Braintree Payment Services Agreement" and the old version of the agreement can be found under the heading "Current Braintree Payment Services Agreement". We encourage you to carefully review the new agreement to familiarize yourself with the changes in terms. The new agreement will not apply retroactively and will become effective on 18 May 2016 (or immediately for all new Merchants) in relation to changes in Section 2 of Exhibit A “Data Protection (Customer Data)” and on 29 May 2016 in relation to changes in section 2 “Fees and Taxes”.

If you use the Braintree services after the dates these changes become effective, we will take that usage as your consent to the changed terms.