Our team is now 50 strong. We profitably bootstrapped the business for four years and then accepted a $34 million dollar investment from Accel in 2011.
Our appealing work environment includes highly competent co-workers, competitive pay, engaging work, casual dress, full health, vision and dental benefits, and 401k with employer match. We have a dart board, foosball table, and bags (corn hole) in the office. We work very hard and have a lot of fun. We thrive on doing things better, more efficiently, and smarter. We are a flat organization. We don't have an employee hierarchy or official job titles (you choose your own). We don't have a vacation policy; we trust people to get their work done and maintain a proper work life balance. We're not looking for people who want to move into management because we don't have it here.
Culture is the totality of social behavior, beliefs, thoughts, work and organization. It’s not created from a company retreat. It doesn’t take shape from a vision statement. Culture is a living organism and is the summation of all inputs. No cultural foundation will be sustainable and have the critical force to withstand time and change unless it’s the preeminent objective and the prerequisite to all other actions. Success will only be achieved when culture becomes habitual, self-reinforced, self sustaining and frequently refreshed.
We believe that it’s not what we do that defines us, it’s how we do it. Principles drive behavior, and behavior creates culture. To that end, we’re still in the early stages of working on our culture. We have a lot to learn and we’re constantly trying to improve. This is our most recent version (Nov 2010).
The Braintree Compass
Be good, do good.
Help others succeed and celebrate their accomplishments.
Find reasons to be grateful and express it frequently.
Inspire others by being your best.
Be quick to empathize and slow to criticize.
The Braintree work ethos
Don’t be a monkey. Question everything; don't rely on assumptions.
Use Pareto to aim for the 80 and Parkinson to avoid time traps.
Swim in solutions, not problems.
There has got to be a better way, let’s figure it out.
Provide immediate, honest, and tactful feedback. Let nothing linger.
What we value in each other
Self management: both hands firmly gripped on the steering wheel.
Ownership: I’ve got it, you don’t need to think about it.
Initiative: getting things done without the slightest nudge.
Virtue: honesty, humility, thoughtfulness, kindness, and appreciation.
Problem solving: nothing that can’t be solved and improved.
Team work: we before I.
Braintree Payment Solutions, LLC is an Equal Opportunity Employer and does not discriminate against employees or applicants for employment on the basis of race, color, religion, age, gender, sexual orientation, marital status, national origin, disability, or veteran status, in accordance with applicable federal, state, and local laws.
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